Returns & Exchanges
At CERBERUS Strength, we stand by the quality of our gear and offer a 30-day return policy for unused items in their original packaging. We want to ensure you have the right equipment to reach your strength goals with complete confidence.
Return Process
- 1.Request Authorization
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in a clean, sellable condition.
- 3.Ship the Package
Affix the provided return label or use your preferred carrier to send the items back to our distribution center for inspection.
- 4.Inspection and Refund
Once our team verifies the condition of the gear, we will process your refund or exchange within 5-7 business days to your original payment method.